Rob Kalin of Etsy on Adweek

I think that Rob Kalin - from Etsy - has some interesting things to say about marketing and advertising in this video. The thing that really resounded with me is the idea that as long as you are good at what you do, and offer great customer service - the rest will follow. But, watch the video because it shows the Etsy offices and they have this really cool big owl. Thanks to Lyndsay for the heads up on this one!